PRIVACY POLICY

1. Who We Are (Data Controller)

JOLÁ ADÉBÍMÍPÈ is the data controller responsible for your personal data.

Contact details:
Email: info@jolaadebimipe.com
Website: www.jolaadebimipe.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Personal Information

• Full name

• Email address

• Telephone number

• Billing and delivery address

• Payment details (processed securely via third-party payment providers; we do not store card details)

b) Technical & Usage Data

• IP address

• Browser type and version

• Operating system

• Device information

• Pages visited, access times, and referring URLs

c) Communication Data

• Emails, enquiries, or messages you send to us

• Customer service interactions

3. How We Collect Your Data

We collect data when you:

• Place an order or request a service

• Contact us via email or forms

• Subscribe to updates or newsletters (where applicable)

• Browse our website (via cookies and similar technologies)

4. Lawful Basis for Processing (GDPR)

Under GDPR, we only process your personal data when we have a lawful basis to do so:

• Contractual necessity – to process orders and provide services

• Legal obligation – for accounting, tax, or regulatory compliance

• Legitimate interests – to improve our website, services, and customer experience

• Consent – for marketing communications (where required)

You may withdraw your consent at any time.

5. How We Use Your Personal Data

We use your data to:

• Process and fulfil orders and bookings

• Communicate with you about your order or enquiry

• Provide customer support

• Improve our website, services, and branding

• Send service-related emails (order confirmations, updates)

• Send marketing communications only where you have opted in

6. Marketing Communications

You will only receive marketing emails from us if:

• You have given explicit consent, or

• You are an existing customer and the marketing relates to similar services (where legally permitted)

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

7. Sharing Your Personal Data

We do not sell, rent, or trade your personal data.

We may share your data with trusted third parties only where necessary, including:

• Payment processors (Apple Pay, Google Pay)

• Website hosting providers

• Email communication platforms

• Professional advisers (e.g. accountants)

All third parties are required to handle your data securely and in compliance with GDPR.

8. International Data Transfers

If any of our service providers process data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations

• Standard Contractual Clauses (SCCs)

9. Data Retention

We retain your personal data only for as long as necessary:

• To fulfil the purposes outlined in this policy

• To meet legal, accounting, or tax obligations

When data is no longer required, it is securely deleted or anonymised.

10. Your Data Protection Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

However, no online transmission is completely secure, and we cannot guarantee absolute security.

12. Cookies

Our website may use cookies and similar technologies to enhance user experience and analyse website performance. Cookies are small text files stored on your device when you visit a website and help the site function properly.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how parts of the website function.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@jolaadebimipe.com
Business Name: JOLÁ ADÉBÍMÍPÈ